1bdtk Privacy Policy
Learn in detail how your personal information is collected, used, and kept secure in this policy.
1bdtk ("we", "our", or "platform") places the highest importance on protecting your personal information. This privacy policy ("policy") describes what information we collect when you use our website 1bdtk.cam, how we use and disclose that information, and what your rights are. This policy applies to all users. By continuing to use the website, you are considered to have accepted the terms of this policy.
We collect the following types of information:
1.1 Personally Identifiable Information
When you register with 1bdtk, make a deposit, or contact us for support, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number (for verification purposes only)
- Identity document details (national ID or passport — for age and identity verification)
- Payment information (partial details of bKash, Nagad, Rocket, or bank accounts)
1.2 Automatically Collected Information
When you use our website, certain information is collected automatically, including:
- IP address and device type
- Browser version and operating system
- Pages visited, clicks, and session duration
- Cookie and local storage data (details in section 7)
1.3 Transaction Information
We retain records of all financial transactions including deposit, withdrawal, and betting history. This is necessary for financial accountability and responsible gaming programs.
We use the information we collect for the following purposes:
- Account creation, management, and verification
- Processing deposits and withdrawals
- Fraud prevention and security assurance
- Providing customer support and resolving issues
- Responsible gaming monitoring (identifying excessive play patterns)
- Analyzing user behavior to improve the platform experience
- Meeting legal obligations and resolving disputes
- Sending promotional offers and updates where applicable (only with your consent)
1bdtk does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: bKash, Nagad, Rocket, and bank transfer services — solely to complete transactions.
- Technology Partners: Technical service providers for our platform — under strict confidentiality agreements.
- Legal Authorities: In cases of a court order or a lawful request from a law enforcement agency.
- Fraud Prevention Agencies: Where required to investigate verified allegations of fraud or money laundering.
Before sharing information with any third party, we ensure they comply with adequate data protection measures. International game providers (such as Pragmatic Play, Spribe, JILI, PG Soft) receive only the minimum information necessary for game operation.
We follow industry-standard security practices to protect your information:
- SSL/TLS encryption — for all data transfers
- Encrypted database storage — for data at rest
- Access controls — only authorized personnel can view specific information
- Regular security audits and vulnerability testing
- Two-factor authentication feature
Even after your account is closed or becomes inactive, we may retain your information for the minimum period required to meet legal requirements. Once that period has passed, the information is securely deleted or anonymized.
As a user of our platform, you have the following rights:
5.1 Right to Access Information
You may request a copy of the information we hold about you at any time. We will respond within 30 business days of receiving the request.
5.2 Right to Correct Information
If you believe any of your information is incorrect or incomplete, you may request a correction. Our customer support team will verify and update it as soon as possible.
5.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal or regulatory obligations.
5.4 Right to Object to Processing
You may opt out of marketing communications at any time. Core information processing for account management, security, and legal purposes will continue.
5.5 Right to Data Portability
You may request an export of your information in a structured, commonly used format. To make this request, email [email protected].
1bdtk is for users aged 21 and above only. We do not knowingly collect or store personal information from minors. Age verification measures are in place at the time of registration. If we become aware that a minor's information has entered our system, we will immediately suspend that account and delete the information.
Our website uses cookies and similar technologies. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional Cookies: Used to remember your preferences (such as language settings).
- Analytics Cookies: Used to understand and improve how the platform is used.
You can control cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Some of our technology partners and game providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, such transfers are always conducted under appropriate protection measures. Third-party providers are contractually obligated to keep your information secure.
We support responsible gaming. To this end, we may analyze information about your gaming behavior (betting frequency, deposit amounts, session length) to assist users who may be at risk. This information is used solely for the purpose of user protection and is not shared with third parties.
To learn more about responsible gaming, visit our Responsible Gaming page.
Our platform may sometimes reference third-party services (such as payment gateways). These services have their own privacy policies, and 1bdtk is not responsible for their data collection practices. We recommend that you read the privacy policy of the relevant service.
1bdtk may update this privacy policy from time to time. For any significant changes, we will publish a notice on the website and update the "Last Updated" date at the top of the page. Your continued use of the platform after a change constitutes your acceptance of the updated policy.
We recommend that you review this policy regularly so that you are always informed about how your information is being kept secure.
If you have any questions, concerns, or requests regarding your information rights under this privacy policy, please contact us:
[email protected]
Click the chat icon at the bottom of the website — 24/7 support in Bengali
Live chat — immediate; email — within 30 business days (BST, UTC+6)